A happy woman sitting at a table using a mobile phone
Advances in artificial intelligence have made it easier than ever for scammers to imitate someone’s voice. With just a few seconds of audio, fraudsters can create highly convincing “voice clones” that sound nearly identical to a real person. These synthetic voices are being used in new types of phone‑based scams targeting bank customers nationwide.
At Kish, your security is our top priority. Here’s what you need to know to stay protected.
Scammers are using AI tools to create fake versions of a person’s voice—sometimes from as little as 3–10 seconds of audio taken from social media, voicemail greetings, or online videos. They then use these cloned voices to:
Pretend to be you
Fraudsters may call your bank pretending to be you, using a cloned version of your voice to request:
Our Kish Bank team is taught to verify identities using secure, authentication processes that cannot be bypassed by voice alone. Even if a caller sounds like you, our team will never rely solely on voice recognition to authorize transactions or access your accounts.
Pretend to be a bank employee
Scammers may spoof Kish phone numbers and use AI to mimic an employee’s voice. Their goal is to create urgency and pressure you into acting quickly.
Common tactics include:
You can significantly reduce your risk by following a few simple guidelines:
Kish will NEVER ask you for your full card number, PIN, Digital Banking password, or security questions. We will also never request your Multi‑Factor Authentication (MFA) codes, since these one‑time codes provide an extra layer of protection and should not be shared with anyone. These are the keys to accessing your money and should remain protected!
If a call feels suspicious:
Be cautious of:
If something feels “off,” Stop and Think, trust your instincts and take action.
Your Security Is Our Priority
While voice‑cloning scams are becoming more sophisticated, your awareness is one of the strongest defenses. If you ever have doubts about a call, we encourage you to pause, verify, and reach out to us directly.
Staying informed helps protect both you and your accounts—and we’re here to support you every step of the way!