How to Protect Yourself | Kish

How to Protect Yourself

What to Do
What to Do Use your Kish Bank card	Kish Bank Debit and Credit Cards offer an enhanced level of security and fraud protection using both contactless and chip technology.
What to Do Make sure your contact information is up-to-date	It’s important that we have your contact information so that we can reach you by phone, text, or email if we suspect fraud or to verify if a transaction is valid. To update your contact information, click "Manage Profile" in Kish Digital Banking, contact your local branch, or call our Client Solutions Center at 1-800-981-5474.
What to Do Set up email or text alerts through Digital Banking	These alerts can notify you of abnormal debit card activity, out-of-state or international transactions, transactions made online or over the phone, transactions above a certain dollar amount, and more. To add or customize these alerts, click "Manage Alerts" in Digital Banking.
What to Do Tell us when you’re traveling	To ensure that legitimate card transactions are processed without inconvenience or interruption when you’re traveling outside of your local area, notify your local branch or call our Client Solutions Center (1-800-981-5474).
What to Do Monitor your accounts regularly for fraudulent transactions	Keep a close eye on your accounts using your statements or Kish Digital Banking. If you see something out of the ordinary or suspect fraudulent activity, alert your local branch or call our Client Solutions Center (1-800-981-5474) immediately.
What to Do Call Kish if you are asked to provide your information	If you are ever asked to provide information such as your account number, debit card number, passwords, or other personal information about you or your Kish Bank accounts, or if you are asked to send funds from your account, contact Kish directly to verify the legitimacy of the communication using a known phone number or email for Kish Bank. DO NOT provide information about your accounts or yourself to anyone who contacts you, especially if you were not anticipating the communication or phone call. Our contact information can be found on our Contact Us page.